Is Your Hot Water Heater Giving You a Cold Shower?


There are a few things you may want to check before you call the repair man.

Check the breaker to the water heater to make sure it is in the “ON” position. It’s a good idea to turn it off and back on if you are in doubt.

Do you have a timer on your water heater? Your first stop should be to check and replace the battery. If your timer is an Intermatic brand timer it will require one AA battery. If the red light does not come on, press the larger white button marked “EVENT”.  The red load light should now come on. If you still have no red light you may have to do the reset procedure and then program the time of day. Put the timer in manual mode.  You can find the time-of-use hours on the back of your bill. Member Services is available Monday through Thursday 7:00 am to 6:00 pm to help you in reprogramming your timer if necessary.

If there is a grey box with a small window and the words Scientific Atlanta on the front this is a load control box. You will notice that when you turn the breaker off to your water heater and then back on a red light comes on in the window. It will go off after about 7 to 10 minutes. Once it is off your water heater will start heating. This device was installed for a load control program NEC had about ten years ago and you can certainly remove it if you choose.

April 9, 2012
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